How to Report Suspicious Activity

Ensuring the safety and security of your online experience is our highest priority. If you notice anything unusual on your online portal, please let us know right away!

Here’s what to do next:

  1. Review Your Account Activity:

    • Log into your portal and carefully review your policy information and activities.
    • Look for any unfamiliar or unauthorized transactions.
  2. Gather Details:

    • Note the date, time, and description of the suspicious activity.
    • Take screenshots if possible, as these can be helpful for our investigation.
  3. Contact Us Immediately:

    • Email our support team at [email protected] with the subject line “Suspicious Activity Report.”
    • Provide a detailed description of the suspicious activity, including any relevant dates, times, and screenshots.
  4. Change Your Password:

    • As a precaution, change your portal password immediately.
    • Ensure your new password is strong, using a combination of letters, numbers, and special characters.
  5. Monitor Your Account:

    • Keep a close eye on your account for any further suspicious activity.
    • Report any additional issues to us immediately.

We take your security seriously and will investigate any reports of suspicious activity promptly. Your cooperation and vigilance are essential in helping us maintain a secure environment for all our clients.

If you have any questions or need further assistance, please do not hesitate to contact our support team at [email protected] or call us at 607-MARI (6274) ext 2353.